Privacy policy

Who handles your information

Contact Mohamed Hashim at hello@influenceyenglish.com or +91 99476 01539. Correspondence address: Mohamed Hashim, S/o Abdul Jaleel, Valiyakkathodi House, Manakkalpadi, Vadakkumpuram PO, Malappuram, Kerala, 676552, India. Legal/business name: [Legal / registered business name — confirmation required].

These policies are drafts pending confirmation of the legal/business name and the service delivery platform. We do not present this draft as Razorpay approval.

Information we collect

When you contact us or start checkout, we collect your name and email and, if you choose to supply it, your phone number. Subscription identifiers, payment status, billing periods, policy consent and security/rate-limit records are stored to operate membership and investigate payment issues.

Razorpay processes payment details in its checkout. We do not collect or store full card numbers, CVV, UPI PINs or banking passwords. Never send these to support.

How we use and share information

We use your information to respond to enquiries, verify payments, provide onboarding and access, manage renewals/refunds, prevent abuse and meet record-keeping requirements. It is shared only as needed with payment, hosting, storage and community-delivery providers. We do not sell member data.

Razorpay and your payment provider have their own privacy terms. The final community platform and its privacy implications will be disclosed before live enrolment. Marketing consent must be separate from membership and can be withdrawn.

Cookies and security

A secure, HTTP-only checkout-session cookie connects payment verification to the browser that began checkout. Essential session storage may be used to prevent duplicate checkout attempts. Razorpay may set its own checkout cookies. This website does not add advertising analytics by default.

Access to records must be restricted to authorised operators. Payment secrets remain on the server. No method of electronic storage can be guaranteed completely secure.

Retention and your requests

We retain membership, transaction and consent records only for service, dispute, security and applicable record-keeping needs. Community recordings or student stories require separate, specific consent before publication.

Email us to request access, correction or deletion of your personal information, or to raise a privacy concern. We aim to acknowledge requests within 2 business days. Some transaction records may need to be retained where required by law.

Adults and changes

Paid membership is for people aged 18 and above. We do not knowingly enrol children. Material changes to the service or privacy terms will be communicated through the member contact channel.